Privacy Policy

WE ARE PROUD TO SERVE MISSISSAUGA AND THE GREATER TORONTO AREA

Our Privacy Policy

www.andellemaintenance.com (the “Site”) is owned and operated by Andelle Maintenance & Management. Andelle Maintenance & Management can be contacted at:

647-955-9695

info@andellemanagement.com

77 City Centre Drive, Suite 501, Mississauga, ON L5B 1M5

You can also contact us through the contact form available on our Site.

Purpose

The purpose of this privacy policy (the “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Address / location; and
  5. Services requested.

This data may be collected using the following methods:

  2. Requesting a quote or estimate; and
  3. Contacting us.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication; and
  2. Provide a quote or estimate for services.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Danielle Taylor

info@andellemanagement.com

647-955-9695

77 City Centre Drive, Suite 501, Mississauga, ON L5B 1M5

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “Unsubscribe” on the bottom of any marketing email.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

Our Site uses cookies and similar technologies from the following services: Google Analytics (to understand how visitors use the Site), Google reCAPTCHA (to protect our forms from spam), tawk.to (live chat) and Trustindex (to display Google reviews). These services may collect information such as your IP address, browser type and pages visited. You can block or delete cookies in your browser settings; some features, such as the contact forms and live chat, may not work without them.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Danielle Taylor, at:

info@andellemanagement.com

647-955-9695

77 City Centre Drive, Suite 501, Mississauga, ON L5B 1M5

Effective Date: 1st day of June, 2022